Frequently Asked Questions
Short answers on stones, metals and bespoke. Details for your piece are confirmed in consultation.
Diamonds & Stones
How does a lab-grown diamond compare with a mined diamond?
A lab-grown diamond has essentially the same chemistry, crystal structure and hardness as a mined diamond.
Is moissanite a lab-grown diamond?
No. Moissanite is silicon carbide, a different gem that imitates diamond.
Are lab-grown diamonds always flawless?
No. They can have inclusions, and some are treated after growth.
Which stones can I choose?
Diamonds and gemstones from sapphire to opal. Availability is confirmed in your quote.
Does my stone come with a grading report?
Ask about the report available for your stone. It is confirmed in your quote.
Durability & Size
Are softer stones a bad choice?
No. Opal and pearl suit earrings, pendants or rings worn with care in a protective setting.
Can a hard stone still chip?
Yes. Hardness resists scratches, not knocks, so sharp stone corners need a protective setting.
Is one carat always the same size?
No. A carat is a weight (0.2 g). How large a stone looks depends on its cut and shape.
Metals
Is gold-plated the same as solid gold?
No. Plating is a thin gold layer over another metal. Solid gold is gold alloy all the way through.
Bespoke & Sizing
What do I need to start?
A short description of the piece and the idea behind it. Sketches or references help.
How much does a piece cost?
Quoted per piece after we discuss your design.
How long does a piece take?
It depends on the design. Timing is confirmed in your written quote.
How does payment work?
Your written agreement sets the price, deposit and due dates. Work starts once the deposit is paid.
Can every ring be resized?
Not always. Full eternity and tension settings can't be resized the usual way, so size is measured first.
What happens after I send an inquiry?
We read your idea and reply by email. Any appointment or schedule is confirmed separately.
Care
How should I clean my jewelry?
Gently, with lukewarm water, mild soap and a soft brush. Check before using ultrasonic or steam cleaners.
Have a Specific Question?
Ask it in a design inquiry, with as much detail as you like.